Help Center

Frequently Asked Questions

How long does shipping take?

Shipping times vary by destination and the shipping method selected at checkout. Once your order is placed, you will receive tracking information as soon as it ships.

How can I track my order?

As soon as your order is dispatched, we will send a confirmation email with tracking details. If you need help finding it, contact us and we can help.

What if I need help choosing a product?

We are happy to help. Reach out through the contact page with your skin goals or product questions and we will point you in the right direction.

Do you offer returns or exchanges?

Please review your store return policy for the most up-to-date details. If you need support with a recent order, contact us and include your order number.

How can I contact Skin Kitten?

You can reach us by email at info@skinkitten.com, by phone at +1 (800) 881-6091, or through the contact form on our Contact Us page.